Frequently Asked Questions
What is WHISE?
We are a company specialized in the creation of holds and training tools for climbing using recycled and FSC/PEFC certified wood. Find out more about our company and the advantages of training with wooden holds and tools.
What do the acronyms FSC and PEFC mean?
How does WHISE contribute to sustainability?
We use recycled and certified wood to reduce environmental impact and promote sustainable production.
What wood are WHISE products made of?
The woods we use are classified as hardwoods, a common characteristic of most broadleaf trees. Given the variability of the raw material we use, due to our corporate philosophy, we cannot guarantee the constant presence of a type of wood in a specific product.
How can I contact WHISE?
You can contact us through the contact form on the site or by writing to our email address info@wh-ise.it.
Can I collaborate with WHISE?
Yes, we are always curious to meet new people and realities. For more information, visit our page dedicated to partnerships.
How much does shipping cost?
The minimum price for a shipment is 6.84€ and can vary, mainly, based on the weight of your order. By adding or removing products from the cart you will see the shipping costs updated, so you can keep track of them. We are doing our best to guarantee you the best price.
Can I return an item?
Yes, you have 14 days from the moment you receive the item to change your mind and return it. Use the contact form or write to us at info@wh-ise.it to start the return procedure.
Partners and Collaborations
If you want to join us and collaborate, write to us through the forms!